Services


The Tonawanda Fire Department is authorized to assign at least 5 on-duty personnel 24/7.  In the event of a fire, this system allows for a quick response of a first alarm assignment.  Apparatus is immediately driven directly to the emergency scene where on-duty personnel are met by volunteer and off-duty career personnel who respond directly to the scene after being alerted by a pager system.  Volunteer and career firefighters work together side by side. This type of system is very efficient making it possible to rapidly deploy charged hose lines, which directly results in very minimum fire loss amounts.

 FIRE

In addition to traditional fire protection the Tonawanda Fire Department also provides the following services:

  • Paramedic-Level First Response Emergency Medical Service (EMS) - Life saving medical treatments once performed only in the hospital setting are now performed on scene.  EMS response accounts for 60% of the department’s incident activity. Two fire vehicles are completely equipped as paramedic response units and all vehicles are equipped with automatic external defibrillators.
  •  Technical Rescue - Members are trained in the use of special tools, equipment and advanced techniques in order to help victims of many different types of accidents:
  • Non-Emergency Response / Services– Not all calls are for emergencies. TFD provides several types of services:
    • Lock-out  / in
    • Flooded Basement Pump Out
    • Severe Weather Salvage / Recovery
    • Utilities Disconnect (when hazard is present)
    • Animal Rescue
    • Invalid Assists
    • Smoke / Vapor Removal
    • Business Fire Safety Inspections and Incident Pre-plans
    • Blood Pressure Checks
    • Back-up Dispatch for Grand Island Fire Company
  • Fire Prevention / Code Enforcement – FIRE PREVENTION SAVES LIVES!!! It’s a top priority and is extensively administered in several ways:
    • Code Enforcement - Public Assembly & Multiple Residence
    • Code Enforcement - School Fire Safety Inspections
    • Public & School-based Fire Safety Education Presentations and Lectures
    • Smoke Detector / Carbon Monoxide Detector Installation
    • Fire Investigations
    • Business Fire Extinguisher Training
    • Juvenile Fire Setter Intervention (J-FIRE)
    • Annual open-house demonstrations
  • Disaster Preparedness - the Fire Chief along with the Police Chief chair a committee made up of other concerned city residents and officials who continuously work at improving the effectiveness of the city’s disaster plan and other related concerns: 
    • Citywide Disaster Planning
    • SAVE (School Safety) Advising
    • Erie County Disaster Planning
  • Community Public Relations - TFD encourages programs that bring the fire department and the public that it serves together as much as possible.  Each firehouse is staffed by uniformed professional firefighters around the clock.  Whether someone wants to stop in to talk about a fire safety concern or just to look at the equipment, the Tonawanda Fire Department has an “open-door” policy and the public is always welcome:
    • Tours
    • Explorer Youth Group
    • CPR Classes
    • Open House Sessions
    • Boy Scout / Girl Scout Counseling
    • Babysitter Training
    • Apparatus / Equipment Demonstrations
    • Vial of L.I.F.E. Program
  • Youth Involvement – The Tonawanda Fire Department sponsors and directs an Explorer Post.  The Explorer group, a segment of the Boy Scouts of America, is designed to teach young adults between the ages of 14 and 18 in all aspects of the firefighting profession with the hope that it stirs an interest in the fire service.  Many past members of the post have gone on to become career or volunteer members of ours or other departments.  This group keeps kids busy and involved in community service. Some activities include:
    • Monthly meetings
    • Monthly drills / training sessions
    • Yearly disaster drills
    • Competition drills with posts from other departments
    • Fire Prevention activities
    • Tours to areas of firematic interest
    • Assist department personnel with rehab and clean-up responsibilities
  • Cardio-Pulmonary Resuscitation (CPR) Classes – This life-saving skill has been taught by department personnel for over 30 years.  Many firefighters are certified CPR instructors.  Classes are scheduled according to demand.